Legal

Cookie Policy

This policy explains how Cflyght uses cookies and similar technologies to recognize you when you visit our website.

Last updated: January 1, 2025

Essential

Required for functionality

Analytics

Improve our services

Functional

Remember preferences

Your Control

Manage your choices

1What Are Cookies?

This Cookie Policy explains how Cflyght, operated by CFT HULA, uses cookies and similar tracking technologies when you visit our website at cflyght.com or use our Services.

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners information about how their site is being used.

First-Party Cookies

  • Set directly by Cflyght when you visit our website. These cookies help us remember your preferences and provide essential functionality.

Third-Party Cookies

  • Set by our trusted partners for analytics, payment processing, security, and marketing purposes. These help us improve our services and provide relevant content.

Similar Technologies

  • In addition to cookies, we may use similar technologies including: web beacons (tracking pixels), local storage, session storage, and device fingerprinting.

2Why We Use Cookies

We use cookies and similar technologies for several important purposes:

Security & Authentication

  • To authenticate users, prevent fraud, and protect your account and transactions.

Functionality & Preferences

  • To remember your preferences, such as language, currency, and search history, providing a personalized experience.

Analytics & Performance

  • To understand how visitors use our website, identify popular pages, and improve our services based on user behavior.

Marketing & Advertising

  • To deliver relevant advertisements and measure the effectiveness of our marketing campaigns.

3Types of Cookies We Use

We use different categories of cookies on our website:

Essential Cookies (Strictly Necessary) - Always Active

  • These cookies are necessary for the website to function and cannot be disabled. They enable core functionality such as security, session management, and accessibility.
  • Examples: Session cookies for login, shopping cart/booking session, security and fraud prevention, load balancing, cookie consent preferences, language and region settings.

Functional Cookies - Optional

  • These cookies enable enhanced functionality and personalization. While not essential, they significantly improve your user experience.
  • Examples: Preferred airports and routes, search history and preferences, cabin class preferences, recently viewed flights, display preferences, chat widget settings.

Analytics & Performance Cookies - Optional

  • These cookies help us understand how visitors interact with our website, allowing us to improve performance and user experience.
  • Examples: Page views and navigation paths, time spent on pages, error tracking, A/B testing data, feature usage statistics, booking funnel analysis.

Marketing & Advertising Cookies - Optional

  • These cookies are used to deliver relevant advertisements and track the effectiveness of our marketing campaigns. You can opt out without affecting core functionality.
  • Examples: Retargeting/remarketing, ad campaign tracking, conversion tracking, social media integration, interest-based advertising, affiliate tracking.

4Third-Party Cookies

Some cookies on our website are set by third-party services that appear on our pages. We use the following categories of third-party providers:

  • Analytics Providers: Website traffic analysis and user behavior (up to 2 years)
  • Payment Processors: Secure payment processing and fraud detection (session to 1 year)
  • Customer Support: Live chat and support functionality (session to 1 year)
  • Advertising Networks: Relevant advertising and campaign tracking (up to 2 years)
  • Social Media Platforms: Social sharing and login functionality (variable)

5Managing Your Cookie Preferences

You have the right to decide whether to accept or reject cookies. Here are your options:

Browser Settings

  • Most web browsers allow you to control cookies through their settings. You can: block all cookies, block only third-party cookies, delete cookies when you close your browser, or receive a warning before a cookie is placed.

Desktop Browsers

  • Chrome: Settings → Privacy and Security → Cookies
  • Firefox: Options → Privacy & Security → Cookies
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and Site Permissions

Mobile Browsers

  • iOS Safari: Settings → Safari → Privacy & Security
  • Android Chrome: Settings → Site Settings → Cookies
  • Firefox Mobile: Settings → Privacy → Cookies

Impact of Disabling Cookies

  • Please note that if you disable cookies, some features of our website may not function properly. Essential cookies cannot be disabled as they are necessary for the website to work. You may need to re-enter information, and personalized features may not be available.

6Do Not Track Signals

Some browsers have a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. There is currently no universal standard for how companies should respond to DNT signals.

Currently, our website does not respond to DNT signals. However, you can still manage your cookie preferences through your browser settings or our cookie preference tools as described above.

7Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Effective Date" at the top of this policy. For significant changes, we will provide a prominent notice on our website.

We encourage you to review this policy periodically.

8Contact Information

If you have any questions about our use of cookies or this Cookie Policy, please contact us.

Contact Details

Company

CFT HULA

Address

5 Rue de la Martinière, 41100 Thoré-la-Rochette, France

Phone

+33 1 42 68 53 00

Email

privacy@cflyght.com